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We’re currently working on inbound email, sign-up to join our early access waitlist. The key components of this feature will include:
  • Receive emails using webhooks. Get notified when emails are received.
  • Parse content and attachments. Extract and process email data automatically.
  • Reply to your users. Respond directly to incoming messages.
While this feature is in early access, you can still set a Reply To Address (reply_to) on your outbound emails to direct any responses to a different location like an existing inbox, slack channel, etc. Here are a few current workarounds that could help:
  • Sending to existing inbox: You could set the reply_to as your personal email address. If any recipient replies to your email, it will be sent to the reply_to address. This could be a different address on the same domain, or a different domain entirely.
  • Sending to Slack: You could set the reply_to as a channel email address in Slack. This will create a new message in slack with the contents of the reply.